1: MANAGEMENT PROCESS
Management is the systematic process of planning,
organizing, staffing, directing and controlling resources to achieve
organizational goals efficiently and effectively. In construction projects,
management ensures optimum use of men, materials, machines, money and time to
complete work within budget and schedule
CONSTRUCTIONAL-MANAGEMENT
.Importance
of Management
1.
Achievement of Goals – Converts scattered resources into coordinated efforts.
2.
Optimum Utilization of Resources – Prevents wastage of manpower, materials and machines.
3.
Cost Reduction – Proper
planning ensures maximum output with minimum input.
4.
Sound Organization – Clear authority, responsibility and accountability.
5.
Adaptability – Helps
organizations survive changing environments.
6.
Social Welfare – Improves
productivity, employment and living standards.
Functions of Management
1. Planning
Planning is
deciding in advance what to do, how to do it and when to do it. It bridges the
gap between present and future goals. In construction, planning includes
scheduling, budgeting and resource forecasting.
2. Organizing
Organizing
involves grouping activities, assigning duties and establishing authority
relationships. It ensures smooth coordination among departments.
3. Staffing
Staffing means
placing the right person at the right job. It includes recruitment, training,
promotion, performance appraisal and remuneration.
4. Directing
Directing
activates people to perform tasks through:
- Supervision
- Motivation
- Leadership
- Communication
5. Controlling
Controlling
ensures work is done as per plan by comparing actual performance with standards
and taking corrective action.
Management Theories
- Contingency Theory – No single best management
style; decisions depend on situations.
- Systems Theory – Organization works as an
interrelated system.
- Chaos Theory – Change is inevitable and
unpredictable.
- Theory X & Theory Y – Assumptions about worker
motivation.
Management Roles (Mintzberg)
1.
Interpersonal Roles – Figurehead, leader, liaison
2.
Informational Roles – Monitor, disseminator, spokesperson
3.
Decisional Roles – Entrepreneur,
resource allocator, negotiator
Organizational Structures
- Line Organization – Simple, direct authority flow.
- Functional Organization – Specialized supervisors.
- Line and Staff Organization – Balance of authority and expert
advice.
2: CONSTRUCTION PROJECTS &
MANAGEMENT
Types of Construction Projects
1.
Private Projects – Residential,
commercial, industrial.
2.
State Projects – Schools,
roads, bridges funded by state bodies.
3.
Federal Projects – National
highways, dams, government buildings
CONSTRUCTIONAL-MANAGEMENT
.
Construction Process Stages
1.
Concept
2.
Contracts &
Bidding
3.
Construction
4.
Payments
5.
Completion
Construction Manager – Functions
- Planning and scheduling
- Cost and quality control
- Safety management
- Contract administration
- Conflict resolution
Construction Planning
Planning
selects the best method of executing work with minimum cost and time.
Stages of
Planning
1.
Pre-Tender Planning – Site visit, soil study, risk analysis.
2.
Contract Planning – Labour,
material, scheduling and sequencing.
Construction Management Techniques
- CPM (Critical Path Method) – Determines critical activities.
- PERT – Uses probability for time
estimation.
- Lean Construction – Minimizes waste.
- Line of Balance – Repetitive work scheduling.
3 : RESOURCE PLANNING & STORES
Resources
- Manpower
- Materials
- Machinery
Resource Planning Techniques
1.
Resource
Loading
2.
Resource
Aggregation
3.
Resource
Availability Analysis
4.
Resource-Constrained
Scheduling
5.
Resource
Leveling
Stores Management
- Indent – Authorization for issue of
materials
- Invoice – Record of supply
- Bin Card – Stock record
- Materials-at-Site Account – Tracks receipts and consumption
Scheduling
Scheduling
determines activity sequence, duration and resource allocation.
Tools
- Bar Chart
- CPM Network
MULTIPLE CHOICE QUESTIONS (MCQs)
1.
Management is
the art of getting work done through:
A) Machines
B) Money
C) People
D) Materials
2.
Which is the
first function of management?
A) Staffing
B) Planning
C) Directing
D) Controlling
3.
CPM focuses
mainly on:
A) Cost
B) Quality
C) Critical activities
D) Materials
4.
Which
organization structure follows unity of command strictly?
A) Functional
B) Line
C) Line & Staff
D) Matrix
5.
PERT was
developed by:
A) DuPont
B) US Navy
C) Ford
D) Taylor
6.
Resource
leveling aims to:
A) Reduce cost
B) Increase duration
C) Balance resources
D) Increase profit
7.
Which project
is publicly funded?
A) Private
B) Industrial
C) State
D) Residential
8.
Theory X
assumes workers are:
A) Self-motivated
B) Lazy
C) Innovative
D) Creative
9.
Bar chart is
also known as:
A) Network chart
B) Gantt chart
C) CPM chart
D) Flow chart
10.
Materials are
issued only on:
A) Invoice
B) Bin card
C) Indent
D) Voucher
11.
Which function
of management ensures work is performed as per plan?
A) Planning
B) Organizing
C) Directing
D) Controlling
12.
Staffing mainly
deals with:
A) Machines
B) Money
C) Manpower
D) Materials
13.
The main
objective of controlling is to:
A) Punish workers
B) Increase profit
C) Ensure performance as per standards
D) Reduce labour
14.
Functional
organization was proposed by:
A) Henry Fayol
B) F.W. Taylor
C) Mintzberg
D) Koontz
15.
Which role of
manager involves decision making?
A) Informational
B) Interpersonal
C) Decisional
D) Supervisory
16.
In CPM, the
critical path is the path with:
A) Maximum float
B) Minimum activities
C) Longest duration
D) Highest cost
17.
Float time is
associated with:
A) Critical activities
B) Non-critical activities
C) All activities
D) Final activity
18.
PERT uses which
time estimates?
A) Single
B) Two
C) Three
D) Four
19.
Which
construction project is funded by central government?
A) Private
B) State
C) Federal
D) Industrial
20.
Resource
leveling is done mainly to:
A) Reduce project duration
B) Reduce cost
C) Balance resource usage
D) Increase profit
21.
Which planning
is done before tender submission?
A) Contract planning
B) Site execution planning
C) Pre-tender planning
D) Post-construction planning
22.
The document
authorizing issue of materials from stores is:
A) Invoice
B) Bin card
C) Indent
D) Voucher
23.
Bin card is
maintained at:
A) Site office
B) Divisional office
C) Store room
D) Head office
24.
Bar charts are
also called:
A) CPM charts
B) PERT charts
C) Gantt charts
D) Network charts
25.
Which
scheduling method clearly shows inter-dependency of activities?
A) Bar chart
B) Histogram
C) CPM
D) Pie chart
26.
Construction
planning mainly aims at:
A) Increasing wages
B) Minimizing cost and time
C) Reducing labour
D) Maximizing paperwork
27.
Resource
aggregation generally results in:
A) Straight line
B) Bell-shaped curve
C) Zigzag curve
D) Random curve
28.
Which resource
planning technique shifts non-critical activities?
A) Resource loading
B) Resource leveling
C) Resource allocation
D) Resource analysis
29.
Measurement
Book (M-Book) is used for:
A) Store records
B) Labour attendance
C) Recording measurements
D) Financial audit
30.
CPM was
developed by:
A) Henry Fayol
B) F.W. Taylor
C) Morgan Walker & James Kelley
D) Mintzberg
31.
Which contract
has fixed total cost?
A) Item rate
B) Percentage rate
C) Lump sum
D) Cost plus
32.
Tender is:
A) Agreement
B) Contractor’s written offer
C) Payment bill
D) Measurement record
33.
Muster Roll is
used for payment to:
A) Contractors
B) Suppliers
C) Casual labour
D) Engineers
34.
Casual labour
is generally paid on:
A) Monthly basis
B) Weekly basis
C) Daily basis
D) Annual basis
35.
Regular
establishment employees are paid:
A) Daily wages
B) Piece rate
C) Monthly salary
D) Contract basis
36.
Which Act
ensures minimum wages?
A) Contract Labour Act
B) Workmen Compensation Act
C) Minimum Wages Act, 1948
D) Factory Act
37.
Real wage
includes:
A) Only cash payment
B) Bonus and benefits
C) Overtime only
D) Allowances only
38.
Which accident
cause is due to poor lighting?
A) Human cause
B) Mechanical cause
C) Environmental cause
D) Administrative cause
39.
Workmen
Compensation Act applies in case of:
A) Illness only
B) Accident during employment
C) Voluntary injury
D) Alcohol consumption
40.
Contract Labour
Act applies when workers exceed:
A) 10
B) 15
C) 20
D) 50
41.
Scheduling
mainly helps in:
A) Wage fixation
B) Resource optimization
C) Labour law compliance
D) Tender evaluation
42.
Which chart
does NOT show progress clearly?
A) CPM
B) Network diagram
C) Bar chart
D) Resource histogram
43.
Which activity
delay delays entire project?
A) Non-critical
B) Dummy
C) Critical
D) Float
44.
Which is NOT a
management function?
A) Planning
B) Organizing
C) Directing
D) Accounting
45.
Construction
management aims at:
A) Maximum cost
B) Minimum production
C) Maximum output at least cost
D) Maximum manpower
46.
Stores should
not be issued in bulk to contractors to avoid:
A) Delay
B) Pilferage
C) Quality issues
D) Documentation
47.
Which planning
is done after tender acceptance?
A) Pre-tender
B) Contract planning
C) Strategic planning
D) Financial planning
48.
Which
scheduling method is simplest?
A) CPM
B) PERT
C) Bar chart
D) Line of balance
49.
CPM is best
suited for:
A) Highly uncertain projects
B) Probabilistic analysis
C) Deterministic projects
D) Small projects only
50.
The longest
path in network determines:
A) Cost
B) Float
C) Duration
D) Quality
Answer Key
1-C, 2-B, 3-C, 4-B, 5-B, 6-C, 7-C, 8-B, 9-B, 10-C 11-D,
12-C, 13-C, 14-B, 15-C, 16-C, 17-B,18-C, 19-C, 20-C, 21-C, 22-C, 23-C, 24-C,
25-C, 26-B, 27-B, 28-B, 29-C, 30-C, 31-C, 32-B, 33-C, 34-C,
35-C, 36-C, 37-B, 38-C, 39-B, 40-C, 41-B, 42-C, 43-C, 44-D, 45-C, 46-B, 47-B,
48-C, 49-C, 50-C
PYQ-BASED MCQs (Previous-Year Question Pattern)
1.
Which
management function is called the “life spark” of organization?
A) Planning
B) Staffing
C) Directing
D) Controlling
2.
In CPM,
activities with zero float are called:
A) Dummy
B) Free
C) Critical
D) Independent
3.
PERT is most
suitable for projects which are:
A) Repetitive
B) Small
C) Uncertain in time
D) Low cost
4.
Line
organization strictly follows:
A) Unity of direction
B) Unity of command
C) Division of work
D) Centralization
5.
Resource
leveling is applied when:
A) Cost is fixed
B) Duration is flexible
C) Duration is fixed
D) Labour is unlimited
6.
Which document
forms the basis of contractor payment?
A) Bin card
B) Indent
C) Measurement book
D) Invoice
7.
Lump sum
contract is suitable when:
A) Quantities are uncertain
B) Design is incomplete
C) Scope is well defined
D) Rates fluctuate
8.
Casual labour
wages are recorded in:
A) Cash book
B) Ledger
C) Muster roll
D) Bill register
9.
The critical
path always has:
A) Maximum cost
B) Minimum activities
C) Zero float
D) Minimum duration
10.
Which Act
regulates employment of contract labour?
A) Minimum Wages Act
B) Contract Labour Act, 1970
C) Factory Act
D) Compensation Act
Answer Key
1-C, 2-C, 3-C, 4-B, 5-C, 6-C, 7-C, 8-C, 9-C, 10-B
LONG
ANSWER QUESTIONS
1. Explain the
functions of management in construction projects.
Management
functions include planning, organizing, staffing, directing and controlling.
Planning defines objectives, scheduling and budgeting. Organizing establishes
authority relationships. Staffing ensures skilled manpower availability.
Directing motivates and guides workers. Controlling compares actual progress
with planned standards and applies corrective measures to achieve project goals
efficiently.
2. Describe CPM and its importance in
construction management.
CPM is a
network-based project scheduling technique that identifies critical activities
affecting project duration. It helps managers focus on crucial tasks, optimize
time, control delays and allocate resources effectively. CPM improves planning
accuracy and timely project completion.
3. Explain resource leveling and its
advantages.
Resource
leveling balances demand and supply of resources by shifting non-critical
activities within float time. It avoids over-utilization, reduces idle time,
improves efficiency and ensures smooth workflow without extending project
duration.
4. Explain types of construction projects.
Construction
projects are classified into private, state and federal projects. Private
projects are owned by individuals or companies. State projects are funded by
state governments. Federal projects are national-level infrastructure works
like highways and dams.
5. Explain the importance of construction
planning.
Construction
planning minimizes cost, reduces delays, optimizes resources, prevents
conflicts and improves coordination. It ensures systematic execution of work
and timely completion within budget.
CASE–1 : Delay in Housing Project
A private
housing project was scheduled for completion in 18 months. Due to improper
planning, shortage of skilled labour and frequent material delays, the project
got delayed by 5 months. The project manager failed to revise the schedule and
did not monitor critical activities.
Questions:
- Which management function was
mainly lacking in this project?
- Name the scheduling technique that
could have identified delay-causing activities.
- Which activities must be closely
monitored to avoid such delay?
- Suggest two corrective measures
to prevent future delays.
Expected
Answers (Key Points):
- Controlling and Planning
- CPM
- Critical activities
- Proper scheduling, resource
planning, regular monitoring
CASE–2 : Resource Imbalance at Construction Site
In a bridge
construction project, the contractor deployed a large number of workers during
initial stages, while later activities suffered from labour shortage. This
caused idle time in early stages and overtime wages in later stages.
Questions:
- Identify the construction
management problem in this case.
- Which resource management
technique should have been used?
- What is the main objective of this
technique?
- Name one disadvantage if this
technique is not applied.
Expected
Answers:
- Improper resource allocation
- Resource leveling
- Balanced utilization of resources
- Idle time, increased cost
CASE–3 : Accident at Construction Site
A worker fell
from scaffolding due to absence of safety railings and poor lighting.
Investigation revealed that no safety inspection was conducted and workers were
not trained properly.
Questions:
- Identify the type of accident
cause involved.
- Which management responsibility
was neglected?
- Name the Act applicable in this
situation.
- Suggest two safety measures
to avoid such accidents.
Expected
Answers:
- Environmental and administrative
cause
- Directing and Controlling
- Workmen Compensation Act
- Safety training, proper lighting,
safety rails
CASE–4 : Poor Stores Management
At a
construction site, materials were frequently unavailable despite sufficient
stock in store records. On inspection, bin cards were not updated regularly and
materials were issued without proper authorization.
Questions:
- Which management area is weak in
this case?
- Name the document used for
authorization of material issue.
- Where should bin cards be
maintained?
- Suggest two improvements in stores
management.
Expected
Answers:
- Stores management
- Indent
- Store room
- Regular updating, proper record
keeping
CASE–5 : Tender and Contract Issue
A contractor
quoted a very low rate to secure a government project. Later, he faced heavy
losses due to underestimated quantities and increased material costs.
Questions:
- Identify the mistake made by the
contractor.
- Which type of contract would be
risky in this situation?
- What planning stage was ignored by
the contractor?
- Suggest one precaution while
bidding.
Expected
Answers:
- Improper pre-tender planning
- Lump sum contract
- Pre-tender planning
- Detailed cost analysis
CASE–6 : Ineffective Supervision
In a road
construction project, workers were often absent, quality of work was poor and
progress was slow. The site engineer rarely visited the site and instructions
were unclear.
Questions:
- Which function of management is
poorly performed?
- Name two elements of directing
involved here.
- What is the impact of poor
supervision?
- Suggest one corrective action.
Expected
Answers:
- Directing
- Supervision, communication
- Low productivity, poor quality
- Regular supervision, clear
instructions
CASE–7 : CPM Application
A project has
two paths:
- Path A = 20 days
- Path B = 26 days
Questions:
- Identify the critical path.
- What is the project duration?
- What happens if Path B is delayed
by 3 days?
- Can Path A be delayed without
affecting project completion?
Expected
Answers:
- Path B
- 26 days
- Project completion will be delayed
- Yes, if float is available
CASE–8 : Labour Payment Issue
Casual labour
at a site complained about delayed wages. The site clerk failed to maintain
proper attendance records.
Questions:
- Which document is used for
recording casual labour attendance?
- Which management function is weak?
- Name one effect of delayed wages
on productivity.
- Suggest one corrective step.
Expected
Answers:
- Muster roll
- Controlling
- Low morale, absenteeism
- Timely wage payment